So go ahead and right-click on the device name-select Update Drivers from the menu that appears. All this signifies that your device’s drivers aren’t installed, and hence your PC is unable to recognize the device at this point. It might also have a yellow exclamation mark. You should see your device it would be named an Unknown device (or something along the same lines).Head over to the Other devices section and click on it to expand it.You could also use the Windows+X shortcut key combination and select Device Manager from the menu. Launch the Start menu and search for Device Manager.Now connect your device to the PC via USB cable.
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